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Technical Support (business hours)
Monday – Thursday 8:00 am – 5:00 pm CT
Friday – 8:00 am – 4:30 pm CT
Please call us at 1-800-825-9806
Or email us at OakReviews@ebix.com
Technical Support (after hours)
Monday – Thursday 5:00 pm – 10:00 pm CT
Friday – 4:30 pm – 10:00 pm CT
Saturday – Sunday 8:00 am – 10:00 pm CT
Please call us at 1-888-790-6165
Or email us at OakReviews@ebix.com
Someone will respond within one hour.
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Daily Updates
As we move forward, we will be updating the site nearly every day with fixes, changes, updates and new features. These updates generally take less than five minutes and will usually occur between 9:00 am and 9:30 am EST. We check to make sure no users are logged in before doing an update, but we would like our users to be aware that the site will momentarily be unavailable when these occur. If the site is unavailble during this time, it should be back in just a few minutes.
Customer Feedback
We appreciate any feedback you have that would improve your
ability to get your reviews submitted. Please email us at OakReviews@ebix.com with your suggestions.
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Thanks!