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Technical Support (business hours)


Monday – Thursday 8:00 am – 5:00 pm CT
Friday – 8:00 am – 4:30 pm CT

Please call us at 1-800-825-9806
Or email us at OakReviews@ebix.com

 

Technical Support (after hours)


Monday – Thursday 5:00 pm – 10:00 pm CT
Friday – 4:30 pm – 10:00 pm CT
Saturday – Sunday 8:00 am – 10:00 pm CT

Please call us at 1-888-790-6165
Or email us at OakReviews@ebix.com

Someone will respond within one hour.

Daily Updates


As we move forward, we will be updating the site nearly every day with fixes, changes, updates and new features. These updates generally take less than five minutes and will usually occur between 9:00 am and 9:30 am EST. We check to make sure no users are logged in before doing an update, but we would like our users to be aware that the site will momentarily be unavailable when these occur. If the site is unavailble during this time, it should be back in just a few minutes.


Customer Feedback


We appreciate any feedback you have that would improve your ability to get your reviews submitted. Please email us at OakReviews@ebix.com with your suggestions.

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