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MAINTENANCE:
On Feb. 11th between 12:30 - 2:30 a.m. EST the site will be down as we undergo a bit of scheduled maintenance. We are sorry for this inconvenience and will be back up and running as fast as possible.
If you encounter problems after the update, please contact David Sherer 1-800-825-9806
Or email us at OakReviews@ebix.com
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Technical Support (business hours)
Monday – Thursday 8:00 am – 5:00 pm CT
Friday – 8:00 am – 4:30 pm CT
Please call us at 1-800-825-9806
Or email us at OakReviews@ebix.com
Technical Support (after hours)
Monday – Thursday 5:00 pm – 10:00 pm CT
Friday – 4:30 pm – 10:00 pm CT
Saturday – Sunday 8:00 am – 10:00 pm CT
Please call us at 1-888-790-6165
Or email us at OakReviews@ebix.com
Someone will respond within one hour.
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Daily Updates
As we move forward, we will be updating the site nearly every day with fixes, changes, updates and new features. These updates generally take less than five minutes and will usually occur between 9:00 am and 9:30 am EST. We check to make sure no users are logged in before doing an update, but we would like our users to be aware that the site will momentarily be unavailable when these occur. If the site is unavailble during this time, it should be back in just a few minutes.
Customer Feedback
We appreciate any feedback you have that would improve your
ability to get your reviews submitted. Please email us at OakReviews@ebix.com with your suggestions.
NOTE: Please be sure to set your pop-up blocker(s) to allow blocked
content from our site. Most third-party pop-up blockers will allow this by selecting
"Allow Blocked Content" or "Pop-ups OK," or by adding the following URL to your list
of allowed sites: http://reviews.oakstonepublishing.com/. It is very important
that you do this in order to use the template program efficiently and effectively.
Thanks!